Privacy Statement

Privacy Statement

Introduction

TheOriginalCrockPetDiet.com recognizes the importance of respecting the privacy of our customers and site visitors, and we want to assure you that any information TheOriginalCrockPetDiet.com  gathers will be used for its own business needs. We will not sell or share any information that we learn about you from your visit to our website (www.TheOriginalCrockPetDiet.com) described below, and TheOriginalCrockPetDiet.com will gather only information it needs to serve you better. This site contains links to other sites. TheOriginalCrockPetDiet.com is not responsible for the privacy practices or the content of such Web sites.

TheOriginalCrockPetDiet.com also recognizes the need for security on the Internet, which is why we have Internet security standards and procedures in place to protect against unauthorized disclosure of information or access to information about you from our website. In addition, we limit employee access to personally identifiable information to those employees who have a business purpose for having access to such information.

Does TheOriginalCrockPetDiet.com collect Personal Information?

Yes. The types of personal information we collect and share is used to ship your order or contact you about a transaction.

  • Name and street address, phone number and email address

We do NOT SAVE Credit Card, Debit Card or any other banking information. 

Does TheOriginalCrockPetDiet.com use Cookies?

Yes, we use cookies to establish a unique session with your computer to prevent fraudulent and/or unauthorized access to your account. No sensitive information is stored within these cookies.

Additional cookies are used for website statistics in order to identify unique visits. Google Analytics tracking and anonymous identifiers are used to obtain data to make our site more efficient or to troubleshoot web site issues.  YOUR EMAIL ADDRESS IS NEVER EXPOSED to Google or other tracking systems.

How are payments made on TheOriginalCrockPetDiet.com?

We are partnered with online banking gateway, Authorize.net and we use secure sockets layer (SSL) protocol to encrypt our entire Checkout process.

How will Dr Ruth Roberts contact me?

We will only contact you:

  1. You are a customer and have purchased a product or placed an order. You will receive information about your order and receipts at the email address you provide when you create your account.
  2. You have sent a Contact form or initiated email or phone contact with TheOriginalCrockPetDiet.com.
  3. You have opted in to our contact/email system. You may request to be removed at any time from our email system by contacting us in the Contact Us link in the footer or by using the link you will find in our email messages.

We use InfusionSoft to ensure our emails are not spam.

Our Policies

Medical information or statements made on this site are not intended for use in or as a substitute for the diagnosis or treatment of any health or physical condition or as a substitute for a veterinarian-client relationship which has been established by an in-person evaluation of a patient. This information and advice published or made available through this website is not intended to replace the services of a veterinarian, nor does it constitute a veterinarian-client relationship [exception: Consultation Packages]. Each individual’s treatment and/or results may vary based upon the circumstances, the patients’ specific situation, as well as the health care provider’s medical judgment and only after further discussion of the patient’s specific situation, goals, risks and benefits and other relevant medical discussion.

Social Media Policy

By accessing a social media site managed by TheOriginalCrockPetDiet.com, you are agreeing to these guidelines.  TheOriginalCrockPetDiet.com is on Facebook to provide you with an additional communication channel. Facebook is a community where you can learn, discuss ideas, and converse about the many features of our products and services with others that share your interests. Facebook works best when participants treat their fellow posters with respect and courtesy and add value to the conversation.

Never post personal, private or confidential information such as your address, telephone number, account information or password. We are not responsible for anything that may occur if you post your personal, private or confidential information to a social media site. We will never ask you to provide this type of information through a public channel like social media. If you have any doubt about the confidentiality of certain information, please don’t post it.

We reserve the right to remove posts and block posts which may be inappropriate and/or pose a security threat to our members. Anyone repeatedly posting material that contain hateful, profane, harassing, threatening, obscene references, fraudulent or misleading comments, copyright violations, promoting illegal activities, other state/local/federal law violations or self promotion/advertising, will be banned from participating on this page.

We recommend that you be familiar with the privacy and security policies of the social media sites you use (such as Facebook), and understand how your information can be displayed and used throughout each site as well as other third-party sites that may be linked.

Digital Millennium Copyright Act

If you believe in good faith that materials available on a TheOriginalCrockPetDiet.com site infringe your copyright, you (or your agent) may send us a notice requesting us to remove the material or block access to it.